Privacy Policy

This Privacy Policy describes how VibeDine collects, uses, and protects your personal data when you interact with our platform through our website, mobile applications, digital services, restaurant partners, delivery services, or other features offered by VibeDine (collectively referred to as the “Platform”).

It explains what personal data we collect, how we use and share it, how we protect it, and the choices you have regarding your personal information.

Who Is Responsible for Your Personal Data

The VibeDine entity responsible for processing your personal data depends on how you interact with our platform and the services you use. If you have questions about how your personal data is handled, you can contact us using the information provided in the contact section of our website.

What Personal Data We Collect and When

To provide our services, we may ask you for certain personal information when you:

• create an account
• place food orders
• contact customer support
• subscribe to updates or marketing communications
• participate in promotions, offers, or surveys
• use features of our website or mobile applications

The personal data we may collect includes:

• Contact details such as your name, email address, phone number, and delivery address
• Account information including username, password, and unique user ID
• Order and transaction history
• Payment details required to process your orders
• Preferences such as favorite restaurants, saved items, and notification settings

Device and Usage Information

When you use our platform, certain information may be automatically collected from your device or browser. This may include:

• Device type and device identifiers
• IP address and browser type
• Pages visited and interactions within our platform
• Order searches, cart activity, and browsing behavior

Location Information

If you allow location access on your device, we may collect your location information to help:

• show nearby restaurants
• calculate delivery availability
• provide accurate delivery services

Cookies and Tracking Technologies

VibeDine uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize services. These technologies help us understand how users interact with our platform and allow us to improve our services continuously.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. Your data is handled securely and only used for providing and improving our services.

Your Rights

You have the right to:

• access your personal data
• update or correct your information
• request deletion of your account
• control communication and marketing preferences

For any questions about this Privacy Policy or your personal data, you can contact the VibeDine support team through the contact details provided on our website.